12 Ways to win the heart of friends and influence people

12 Ways to win the heart of friends and influence people

1. Try to see things from the other person's point of view.
2. Remember and use the other person's name.
3. Talk in terms of the other person's interests.
4. Don't criticize, condemn or complain.
5. Give honest and sincere appreciation.
6. To get the best of an argument, avoid it.
7. Ask questions rather than giving orders.
8. Show respect for other people's opinions.
9. Always begin with praise and appreciation.
10. When wrong, admit it quickly and definitively.
11. Be a good listener. Let the others do more talking.
12. Publicly praise the other person's accomplishments.