1. Begin with the end in mind.
2. The key is not to prioritize what's on your schedule, but to schedule your priorities.
3. To change ourselves effectively, we first had to change our perceptions.
4. Synergy is the highest activity of life; it creates new untapped alternatives; it values and exploits the mental, emotional, and psychological differences between people.
5. Seek first to understand, then to be understood.
6. Strength lies in differences, not in similarities.
5. Seek first to understand, then to be understood.
6. Strength lies in differences, not in similarities.
9. The way we see the problem is the problem.
10. You have to decide what your highest priorities are and have the courage—pleasantly, smilingly, no unapologetically, to say 'no' to other things. And the way you do that is by having a bigger 'yes' burning inside.
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