Air France never made as much money from Concorde as BA did. This is mainly because BA connected London to New York, the two greatest cities in the world. Paris to New York was never as popular a route and has never commanded as high ticket price as the “NYLON” route.
Therefore Air France did not want to operate Concorde into the 21st century and Aérospatiale/EADS/Airbus did not want to carry the costs of providing engineering support to only one operator into the 21st century (or even to both), and so they withdrew manufacturer support. Without manufacturer (more precisely, type certificate holder) support, Concorde would not be able to fly. However, national pride (of France) meant they would not retire Concorde before the British, so a unified end of service date was agreed.
Additionally Concorde was becoming more and more difficult to maintain. Not only was it an expensive aircraft to maintain compared to more modern aircraft but it was increasingly difficult to keep it operating reliably. More and more often the aircraft would break down and be unable to fly and such issues were unresolvable, in the long term, without rebuilding much of the aircraft - an expensive and essentially impossible undertaking. Passenger aircraft which are expensive to operate can be operated if passengers are willing to pay for them (and BA’s passengers were) but to an airline, an unreliable passenger aircraft is intolerable.
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